![]() Due to the high volume of emails we receive, please allow 3-5 business days for a response. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. We assist individuals with consumer-related issues we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. Have a question for Michael and the 7 On Your Side team? Fill out the form HERE!ħOYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. AAA Member Credit Card You may be eligible to drive TOLL-FREE for two weeks AAA member + Pay by credit card Sign up and get two weeks free. Latest Updates View toll rates for all segments. 91 freeway express fines how to#Take a look at more stories and videos by Michael Finney and 7 On Your Side. How to use 91 Express Lanes Pay a Toll Violation Search and pay violations online. If you've had this happen to you, contact 7 On Your Side. The MTC could not explain why Estremera got the ticket in the first place, but it appears the FasTrak cameras captured her license plate as she passed by the cameras. "I saw that ABC 7 On Your Side has been able to help a number of people," Estremera said. The spokesperson said it was unclear why the FasTrak agent told Estremera there are two express lanes. 91 freeway express fines drivers#However, MTC acknowledges many drivers are unaware these lanes now require an account to avoid fines, even for carpools. For example, cameras don't always get a clear picture of the license plate. MORE: FasTrak has the wrong stationery, sends 'toll violation' notices instead of invoicesĪn MTC spokesperson said not all violations lead to tickets, for various reasons. "To me, it was not the fine so much as the principle," Estremera explained. The statistics do not show how many drivers actually received tickets, nor how many disputed them, like Estremera did. Metropolitan Transportation Commission statistics show FasTrak logged 800,000 toll violations last year for drivers using the I-680 express lane without a FasTrak account. As it turns out, thousands of motorists got tickets for using the express lanes too. she hung up on me."Įstremera contacted 7 On Your Side. ![]() Simply enter your trip information below to: Pay your toll and the 1. Your toll amount should be ready for payment within 48 hours of your trip. ![]() "She (the agent) said, 'We're going in circles'. This is for anyone who needs to pay for a missed toll within 5 days of their trip on the Express Lanes. "I said, 'But I'm not in the FasTrak lane,'" Estremera said. ![]()
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